As most of you will be aware of, the Swatch Group cut off parts supply to all independent watchmakers as of 1/1/2016. You, our customers, are now in the hands of Swatch Group when parts will eventually run out, and you won’t have the option any more to choose who will repair or service your watch. It’s either Swatch Group approved, or nothing.
The good news is that the independent trade isn’t taking this lying down, and Cousins (our parts supplier), is going to court. There is a news bulletin on this here.
We at WatchGuy have been involved in the process, and wish Anthony success in the court action against Swatch Group.